ISO 9000/1994, ISO 9001/2000 and TQM: The performance debate revisited
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چکیده
منابع مشابه
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ژورنال
عنوان ژورنال: Journal of Operations Management
سال: 2009
ISSN: 0272-6963
DOI: 10.1016/j.jom.2009.04.002